Privacy Policy

1. Contact Details

2. Data We Collect

We may collect and process the following categories of personal and technical data:

• Personal Information: Name, email address, and unique user IDs created when registering for an account.
• Profile & Preferences (Optional): Information you choose to provide about your travel preferences, moods, destinations, lifestyle habits, or religion. Religion is optional and only used for app functionality and personalisation (e.g., showing relevant connections or events). This information is not shared with third parties.
• User-Generated Content: Posts, events, photos, videos, and other content you create or share in the app.
• Location Data: Approximate location (city/region), used to show relevant events and improve recommendations. Precise GPS location is not collected.
• Device Information: Device identifiers (Advertising ID, Android ID, IP address), app performance, crash, and diagnostic data.
• Financial Information: Payment and subscription details, handled securely through Apple App Store or Google Play billing.
• Messages: Emails and in-app messages exchanged between users or sent by us for communication and support.
• Health & Fitness Data (Optional): Limited to activity or event preferences (e.g., interests in fitness-related events). We do not collect medical data.
• Files & Documents (Optional): Passport copy, driving license, or similar ID documents uploaded for verification. These are processed only for authentication and not stored permanently.

3. How We Use Your Data

We use your data for the following purposes:

• Provide and improve app functionality and features.
• Enable account creation, management, and verification.
• Support social features such as messaging, event participation, and content sharing.
• Deliver optional personalisation (e.g., recommended destinations, events, or connections).
• Send service-related communications and respond to support requests.
• Process subscriptions and payments via app stores.
• Conduct analytics to improve app performance and user experience.
• Provide advertising and attribution measurement through third-party SDKs (Meta, AppsFlyer, Segment).
• Ensure compliance with legal and regulatory obligations.
• Process account deletion requests.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Verification documents and videos are processed once and not stored permanently. Where applicable, you may request deletion of your account and associated data at any time.

5. Data Protection

We use industry-standard security measures to protect your data. However, no system is 100% secure. Use the App at your own risk.

6. Your Rights

Depending on your location, you may have rights to:

• Access your data.
• Correct or delete your data.
• Object to or restrict processing.
• Withdraw consent.
• File a complaint with your local authority (EU GDPR, UK Data Protection Act, California CPRA).

7. Children’s Privacy

The App is not intended for users under 18. We do not knowingly collect data from children.

8. International Data Transfers

We operate globally and may transfer your data outside your country, including to the UAE. We apply appropriate safeguards in accordance with applicable laws.

9. Legal Basis for Processing (GDPR)

We process your data based on:

• Your consent.
• Contractual necessity.
• Legal obligations.
• Legitimate interests.

10. Contact for Data Requests

To exercise your rights or raise concerns, contact us at support@dopame.app.

11. Mobile Tracking & Consent (Apple iOS & Android)

We use certain tracking technologies to improve your experience, measure performance, and provide personalized content or ads. Your consent is handled in accordance with platform requirements:

• Apple iOS (App Tracking Transparency - ATT): On iOS devices, you will be prompted for permission via Apple’s system-level App Tracking Transparency (ATT) prompt before any tracking occurs across apps or websites owned by other companies for advertising or analytics purposes. You can manage this permission at any time via your device settings: Settings > Privacy & Security > Tracking
• Google Android (Ad ID and Consent): On Android devices, we may collect your Advertising ID to deliver relevant content and improve performance. This is done in compliance with Google Play’s User Data Policy. You may limit or reset this ID in your device settings: Settings > Google > Ads > Reset advertising ID / Opt out of Ads Personalization
• Regional Consent Notices (GDPR / CPRA / UK DPA): If you are located in the EU, UK, or California, your device may show additional region-specific consent messages. We comply with applicable legal requirements for data processing and give you the right to opt out via your device-level privacy controls.

12. Account Deletion

Users may request deletion of their account and associated personal data at any time through our in-app Privacy Settings or by visiting: Delete Account . We will process deletion requests in accordance with applicable laws and retention obligations.